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Services and support

Mental health/mental distress

It’s normal to feel stress and worry, especially in uncertain times. Most people will manage with the support of family and friends, but others may need some extra help to keep things on track.

If needed, there are a range of mental health support options available on the SA Health website.

Food/emergency/financial relief

Department of Human Services (DHS) is coordinating the state’s food relief response, ensuring that people who are financially struggling or in isolation have nutritious food available to them.

Foodbank SA provides eligible clients with food parcels, supermarket vouchers and can refer to other assistance with other cost of living concerns.

The National Debt Helpline is available for anyone at risk of or experiencing financial trouble and can be accessed by calling 1800 007 007.

Trained financial counsellors will assess an individual’s situations and provide free advice to help. If they cannot help immediately, the National Debt Helpline will refer people to financial counselling services that specialise in more complex matters. They’ll also put people in touch with other services that may be needed, such crisis food relief and accommodation services.

No Interest Loans provide individuals and families on low incomes with access to safe, fair and affordable credit. Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.

Gambling help services are available to provide free, confidential counselling 24/7. Phone the Gambling Helpline on 1800 858 858 or talk to someone via Gambling Help Online.

Domestic and family violence services

You can get support with domestic, family and sexual violence by phoning:

  • 1800 RESPECT (1800 737 732) - 24/7 toll-free national sexual assault, family and domestic violence counselling line
  • 1800 800 098 – 24/7 South Australian Domestic Violence Crisis Line

The Women’s Information Service (WIS) provides information that promotes choice and empowerment.

Yarrow Place provides rape and sexual assault services – phone (08) 226 8777 or, after hours, toll free 1800 817 421

Aboriginal community services

Children's centre and school social supports

DHS supports wellbeing and community connections of children around the state via Safer Family Services. Safer Family Services provide support to help keep children and young people safe at home with family and in culture.

These services are accessible via schools, children’s centres, health services and the Department for Child Protection.

Activities are tailored to the needs of individual children, families and communities.

Children’s centre locations can be found on the Department for Education website.

Support services for kids and teens and young adults

Kids Helpline: 1800 55 1800 free call, 24 hours a day, 7 days a week

Parent Helpline South Australia: 1300 364 100 (cost of a local call) 24 hours a day, 7 days a week

Youth Beyond Blue is available to help young people cope with stress, anxiety or if you’re feeling down. They can also provide advice on how to support someone else with these feelings. Call 1300 22 4636 24 hours a day, 7 days a week.

headspace has a meditation app and a range of resources to support young people feeling overwhelmed or stressed.

Support services for farming families and businesses

Rural communities are strong, resilient, and are often buoyed by a proud history of overcoming adversity. It is important to remember that help is out there if and when you need it.

The Family and Business Support Program provides experienced rural-based mentors, ready to help farming families and businesses during difficult situations like drought, bushfire and other adverse events, including COVID-19.

Ifarmwell is an initiative which is designed to improve farmers’ wellbeing and help them adopt effective coping strategies when they are faced with challenges. There are a range of free tools and resources available on the website.

Primary Industries and Regions SA also provides links to helpful health and wellbeing information, advice, resources and support services.

Rural Business Support

Farming and small business ownership in rural South Australia certainly has its challenges, including managing the ongoing impact of drought and in some areas recovering from bushfires.

Rural Business Support provides free, independent and confidential services that can help rural-related business owners who are concerned about their financial future.

Assistance is available by phoning 1800 836 211 or visiting the Rural Business Support website

Community services and grants

Community services

There are more than 100 Community Centres in SA. These local spaces connect local community, provide a range of services and activities and often offer pathways to employment and skill development.

The Salvation Army’s Towards Independence program continues to support vulnerable people with appropriate social distancing.

Culturally and Linguistically Diverse community services

It is important that South Australians from all cultural backgrounds receive high quality support and services through its agencies. There are also many non-government organisations that provide specific support services to Culturally and Linguistically Diverse Community (CALD) communities in South Australia including:

Some specific cultural groups in South Australia are:

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