Priority Care Centres
Priority Care Centres provide community based healthcare and treatment for eligible patients with urgent but non-life threatening conditions, who would otherwise be seeking a service from an SA Health emergency department.
Wellbeing SA and SA Health, in partnership with the Adelaide Primary Health Network and general practices, have established four Priority Care Centres across metropolitan Adelaide in Marion, Elizabeth, Para Hills West and Hindmarsh.
The centres are led by general practitioners with additional support from SA Health nurses specially trained in acute assessment and care. They also offer a range of other services that can support care and treatment including access to:
- diagnostic tools such as imaging and pathology
- pharmacy services
- community based health services for follow up care.
Eligible patients can be identified through a range of pathways including by a SA Health emergency department, SA Ambulance Service clinician, general practitioners and through community services.
The patient has the choice to attend a Priority Care Centre with no out of pocket expenses or they can wait for their care to be delivered at an emergency department. Patients presenting to a Priority Care Centre must provide their Medicare card on arrival.
As of 31 January 2022, in partnership with the Barossa Hills Fleurieu Local Health Network and Summit Health, the first peri-urban Priority Care Centre has been established at Mount Barker. Wellbeing SA and partners have been commissioned to deliver the new Priority Care Centre by SA Health as part of its COVID response.
Are you interested in receiving care from a Priority Care Centre?
The service prioritises people who need their care urgently and may be offered to you if appropriate by:
- general practitioners (GP)
- SA Ambulance Service paramedics
- staff within a metropolitan emergency department
- healthdirect phone line 1800 022 222
- for paediatric patients - the Women’s and Children’s Child and Adolescent Virtual Urgent Care Triage new pilot service
- Local Health Network community based health services and other community programs/services.
Priority Care Centres are not walk in clinics and are not open for people to access directly.
Referral partners can contact WellbeingSAPriorityCareCentres@sa.gov.au for additional information on referral pathways including online booking